Terms & Conditions

The terms and conditions listed below (the “Terms & Conditions”) apply to all claims under the Wynn Rate Promise:

A claim must be submitted within 48 hours after making the initial reservation through encorebostonharbor.com and at least 48 hours before the scheduled arrival. The initial reservation means the original reservation made on the encorebostonharbor.com website and does not include modified or cancelled reservations.

The Wynn Rate Promise does not apply to taxes, gratuities, or any additional charges or fees that may apply to your stay (including, but not limited to, resort fees).

The “Competing Rate” must be for the same hotel, room type (including, but not limited to, similar room size, bed size, views, and amenities), rate type, number of guests, dates, length of stay and rate rules.

The Competing Rate must be bookable on another website. Advertised or enquiry only rates do not qualify. Wynn Rate Promise does not apply to rates found offline, negotiated corporate rates, group rates, rates requiring membership in a club or other organization, direct mail or email solicitations or other rates that are not available to the general public.

Wynn Rate Promise does not apply to packaged rates. Package rates include hotel accommodations sold as part of a travel package in which the hotel does not provide all services (including, but not limited to, airfare and/or car rental) and hotel accommodations sold with additional amenities (including, but not limited to, food and beverage and/or entertainment).

If the Competing Rate is in a different currency from the rate booked on encorebostonharbor.com, the Competing Rate will be converted into the same currency as the rate offered on encorebostonharbor.com using the exchange rate in place at the time the initial reservation was made. Discrepancies may occur between the encorebostonharbor.com rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to currency exchange calculations, we reserve the right to deny the claim.

In the event that you do find a better rate elsewhere, we promise to match it and give you a complimentary room upgrade at check-in to the next available room category based on availability. Simply call (857) 770-7100 to confirm the rate within 48 hours of making your reservation and then submit your claim form.

We reserve the right in our sole discretion to determine the validity of any claim and whether it meets these Terms & Conditions.

You must be the registered customer on the reservation and 21 years of age or older to submit a claim.

The Wynn Rate Promise is subject to all applicable federal, state, and local laws and regulations. Void where prohibited by law.

It is hereby understood and agreed that jurisdiction for the resolution and/or adjudication of any disputes and/or claims concerning the Wynn Rate Promise and/or these Terms & Conditions shall lie exclusively in the state or federal courts Middlesex County, Massachusetts. The laws of the Commonwealth of Massachusetts shall govern all such disputes and/or clams. It is further understood and agreed that any dispute and/or claim shall be adjudicated in each party's individual capacity, and not as a plaintiff or class member in any purported class, collective or representative proceeding.

We reserve the right to revise, amend, supplement, suspend or discontinue the Wynn Rate Promise at any time in our sole discretion and without prior notice or liability.

To view Encore Boston Harbor’s lowest rates, click here.